Managing guest communication for hotel groups is tough. The bigger the brand, the more complicated it can get.

How to maximise ROI and select the most effective digital platform for your hotel

As a hotel manager, I’ve seen firsthand how the smallest details can make the biggest impact. One of the most overlooked yet powerful roles in hospitality is the porter. They’re often the first and last person a guest interacts with—and that impression matters.  Improving porter services isn’t just about efficiency. It’s about creating a seamless,...