The distinct expectations and fluctuating attention spans of Gen Z requires innovative strategies to ensure they are empowered with the knowledge to make the best decisions regarding their health and careers.
The journey towards a guest-centric revenue management approach is multifaceted, involving a shift in strategies and a transformation in the tools and mindsets of those who implement them.
There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.
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