Housekeeping programme trainee Krystal demonstrates that hard work and a positive attitude can lead to success. Krystal has learning disabilities and an interest in a career in Housekeeping. She was referred to Crumbs by Send4, a supported employment and job coaching agency, in 2023. Krystal wanted to broaden her skill
Are you trying to get a more comprehensive view of your guests only to discover that your guest data is disorganised and stored in different systems?
Imagine this, a couple books a weekend stay, and instead of a generic confirmation from the hotel, they receive a tip about a hidden sunset spot or a breakfast-in-bed option.
AI represents a myriad of tools that can be deployed iteratively to attain operational improvements to all stages of the guest journey, from better merchandising of experiences at the booking or prearrival phases through to onsite facility management and post-stay loyalty.
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